We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice.
- Available 10am – 4pm Monday to Friday
- You can request a particular doctor or nurse (so long as they’re working)
- You can choose to be contacted by the surgery by telephone, secure message or video call
- Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop for no extra charge
- You can register for askmyGP now, without any paperwork
If you prefer to phone, one of our receptionists will take a few details about your problem or request and then pass these to the GP. However you choose to get in touch, your GP will get contact you quickly and either sort out your problem on the phone, by secure message, or arrange to see you the same day, or another day if that’s more convenient.
Please note you can no longer book a GP appointment using our previous online appointment system.
askmyGP is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).
That’s it – simple and straightforward!
HOME VISITS
We kindly ask that a request for a home visit is booked before 10.30am if possible please. This allows the doctor to plan his workload and do the visit between their morning and afternoon surgeries.
You will usually receive a phone call from the doctor beforehand then they can triage what might be required.
We do understand that this isn’t always possible and sometimes the requests can come in later, but your help with this would be greatly appreciated.
