We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have set up a patient participation group so that you can have your say. The group is a combination of a face to face (steering group) and a virtual group (email contact).
All patients who gave us their email addresses were asked if they would like to be part of the steering group. There are currently 7 patients who volunteered and the first meeting took place at the practice on Tuesday 1st November 2011. If you are interested in becoming a member of the steering group please contact me at the practice. Whilst we encourage you to come forward we do need the group to be representative of the whole practice and desire a good cross section of patients. We cannot therefore guarantee that everyone who expresses an interest will be invited to take part.
We will ask the members of the virtual group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received etc. The questions in the surveys will be decided by the steering group. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions, carers and people from non-British ethnic groups.
Please check this page for any future developments regarding the Patient Participation Group.